Frequently asked questions

Gestioo is a platform designed to centralize your business information and streamline the management of customers, products and services from a single place, whatever your industry.

You can start by requesting a free trial, whose length depends on the product you choose. During that period you get full access to the system to evaluate it with your own data.

Gestioo runs on the web from any compatible browser, whether on computers, tablets or phones. Most products also offer Android and iOS apps.

You can use it on as many devices as you want, with no limits or restrictions.

It is 100% cloud-based: no installation required. You only need a browser and an internet connection to access it from anywhere.

Our support team is available Monday to Friday, from 9:00 to 16:45 (GMT-3). Outside those hours you can leave your query and we will get back to you shortly.

Yes, at no extra cost. We support you through support tickets, WhatsApp or video calls so you can get the most out of the system.

You can reach us through any of our support channels (tickets, WhatsApp or video call) and our team will help you solve it as soon as possible.

We provide digital manuals, instructional videos and a support system to guide you through every step of the learning process.

Yes. All documents, reports and receipts generated by the system can be customized with your logo and your company details.

Yes. We implement advanced encryption and robust protection measures to keep your information and your customers’ data always safeguarded.

Yes. We offer a free trial with access to all features, so you can evaluate the system freely before subscribing.

Full access to the system, with no feature limitations and support included, so you can try it exactly as you would use it day to day.

When the trial ends, the subscription activates automatically and billing begins. If you prefer not to continue, you can cancel before the period ends at no charge.

We accept Visa, Mastercard, American Express, Discover and JCB credit cards.

No. Support is included in your subscription, with no extra costs.

The standard option is monthly. We also offer annual plans, arranged through our sales advisors.

Yes. You can change your plan whenever you need to, easily from your client area or with the help of our sales team.

The monthly payment is charged in advance by credit card. Annual plans include one bonus month.

The system keeps working normally. Payment is retried over 4 days so you do not lose access.

No. Your information is kept for 6 months and you can reactivate the account at any time within that period, with no data loss.

Yes, whenever you want and with no penalties.

No. Changing your plan does not lose any data and the new features are activated automatically.

The service stays active until the end of the already billed cycle and no additional charges are made.

Information from inactive accounts is stored for a maximum of 6 months.

No. We do not require any minimum commitment.

You can create as many users as you need, with no limit.

Yes. You can import your information using Excel templates. For the initial contact import, our support team assists you through the process.

Yes. It integrates with other tools through Zapier, Make.com and WooCommerce, expanding what you can automate.

We offer three monthly plans: Basic, Standard and Professional, so you can choose the one that best fits your workshop.

The cost multiplies your current subscription price by the total number of branches.

Yes. You can request a demo account with free access for several days to get to know the system before subscribing.

Yes. The system lets you manage appointments and the patient schedule in a centralized way.

Yes. Medical records are stored with advanced encryption and access controls to safeguard each patient’s data.